Carpet care guides
Step-by-step cleaning guides for every rug type; plus honest advice on when it's worth calling in a professional.
How to clean a wool carpet at home
Wool is a wonderful carpet material — warm, durable, and natural. It's also one of the most unforgiving when it comes to washing. The wrong water temperature or too much friction can felt the fibres, cause shrinkage, or permanently distort the weave. This guide walks you through how to wash a wool carpet safely at home. And it's honest about where things get complicated enough that a professional clean starts to make more sense.
Read guide →How to clean a carpet at home
Most people know when a carpet needs cleaning. Fewer know exactly how to go about it — especially when the carpet is too big for the washing machine. This guide covers the basics for cleaning synthetic, polyester, and cotton carpets at home. Specialist materials — wool, silk, hand-knotted rugs — each have their own guides. Fair warning upfront: the washing is the easy part. Drying is what most people don't plan for.
Read guide →Hand-knotted carpet cleaning. Read this before you start
A hand-knotted rug is rarely just a floor covering. It may be decades old, woven on the other side of the world, passed through a family, or simply irreplaceable. It also reacts to water and detergents in ways that machine-made carpets simply don't. This guide explains what washing a hand-knotted rug actually involves, what the realistic risks are — and when professional cleaning is the only option worth considering. The practical rule: if the rug is valuable, unique, or hand-knotted with natural dyes, don't experiment at home for the first time.
Read guide →Silk carpet cleaning. The honest guide
A silk rug is beautiful, valuable, and genuinely fragile. Silk is a protein-based natural fibre — the same material as a silk shirt or silk scarf. It demands the same level of care. This guide gives you an honest picture of what cleaning a silk rug involves. Not to scare you off, but to make sure you go in with accurate expectations. The direct answer to "can I clean a silk rug at home?": technically, yes — but almost no one does it twice. One wrong step can permanently damage a rug that can't be replaced.
Read guide →High-pile rug cleaning. Soft carpet, real challenge
A high-pile rug is one of the most comfortable things in a home — and one of the most challenging to clean properly. The long, dense pile traps dust, pet hair, and grit deep between the fibres, well beyond what a vacuum can reach. And once you've washed it, a real problem emerges: how do you get something this thick fully dry before mould sets in? This guide covers home cleaning for high-pile rugs — honestly, including where home washing runs into its practical limits.
Read guide →Carpet stain removal. Act fast, do it right
Carpets and stains go together. The good news: most stains come out if you deal with them immediately. The bad news: waiting is the single biggest mistake. A coffee spill that's been sitting for three days is an entirely different problem from one you caught a minute ago. Speed matters more than anything else here. This guide covers the most common stain types and exactly what to do with each.
Read guide →Rag rug cleaning. You've picked the easy one
The rag rug is a Finnish home staple — durable, practical, and the most forgiving of all carpet materials when it comes to washing. Made from recycled textiles, usually cotton or a linen blend, rag rugs tolerate the washing machine, outdoor air, and a firm scrubbing without complaint. This guide covers rag rug cleaning quickly. The process is simple — but a few things are worth knowing upfront.
Read guide →How often should you clean your carpets? The honest answer
When did you last properly wash your carpets? Most people vacuum their carpets regularly — which is good. But vacuuming only removes surface dirt. The dust, pet dander, bacteria, and allergens that work their way into the carpet fibres need washing, not just vacuuming. This guide answers the question directly: how often should you actually clean your carpets?
Read guide →Rather have it done for you? Book a pickup; it's simpler than it sounds.